Background
Research and design professional; with understanding empathy and a strong design background.
UX designer and researcher with skills developed through recent Psychology MSc, UX certificate and extensive previous expertise as a technical designer.
Passionate about truly understanding and designing for the user through behavioural and person-centred research approaches to deliver thoughtful, creative design solutions.
Software Skills
- Figma
- Adobe Illustrator, XD & Photoshop
- Google Workspace
- SPSS
- MS Suite
Research Methods
Interviews, surveys, competitive audits, usability studies, focus groups and field studies. Presented through: user personas, journey maps, wireframes, sketching & prototyping
Testing Methods
Understanding and application of A/B, usability, heuristic evaluation, cognitive walkthrough, Information architecture testing
Work experience
Technical Designer | 2011-2019
Penfield and Albam | Senior Technical Designer | 2016-2019
Issa| Garment Technologist | 2015-2016
Boden | Assistant Garment Technologist | 2011-2015
Design and development of garments from flat drawing to garment using paper, 3D techniques and design programmes.
Management of technical garment development following user-centred feedback to inform future garment development
Establishment of user testing/wearer trial protocol for sample and bulk garments, analysis of findings used to inform future development in regards to fit, fabrication and safety.
Observation of consumer focus groups and analysis of feedback.
Competitive audits within retail and online environments to benchmark existing products against competitors and to gather new ideas.
Management of database in relation to fit model/wearer trials and fabric/garment testing.
Listening Volunteer | 2020-2022
PANDAs PND Charity | Listening and support volunteer | 2022-present
Samaritans | Boston, USA | Helpline volunteer | 2020-2021
Empathic and active listener able to demonstrate unconditional positive regard.
Able to respond differently to individual needs and offer tailored support.
Education
Google Certificate UX Design
June 2022 - present
Google/Coursera
MSc. Psychology
Distinction
Jan 2020-April 2022
BPP University, London
H.E. Certificate Counselling and Counselling Skills
Merit
2011-2013
Birkbeck, University of London
BSc. International Clothing Technology & Design
1st
2011-2013
Manchester Metropolitan University